WHAT WE OFFER

We offer services that meet our Global partners needs

OUR SERVICES

Wholesale Voice

“Vovitel delivers best-in-class international wholesale voice solutions”

Wholesale SMS

“Vovitel is renowned bulk sms service provider and sms gateway with state…”

Data Connectivity

“Secure, cost-effective & reliable data services – that your business demands”

Network Operations & Managed Services

“Turnkey solutions & rendered services – To reduce your network complexities.”

IPTV

“Flexible & affordable Cloud Media services – To help you handle your demanding/great content with ease.”

Dark Fiber

“Exceptional reliability with a customized, self-healing fiber ring architecture”

OUR CAPABILITIES

Carrier grade Network

Our carrier grade network service is not only limited to Ethernet-based networks but can also be delivered to other transport technologies

Reliable and robust end-to-end fiber management

We provide End-to-End fiber management service advanced fiber optic technologies ensuring reliable and robust services at unbelievable costs.

Partnerships with best-in-market technology vendors

By partnering with the best-in-market technology vendors, Vovitel (MCPL) is capable of providing expertise services and offer comprehensive technology operations management and support services to its customers

Processes based on ITIL guided framework

Focusing on service demands, our stern infrastructure uses ITIL framework in order to address multiple service management components such as customer needs, new technology development, effective service support and many more

Processes with automation

Procedural workflow and automation enables us to respond quickly to customer needs ensuring the best performance

Efficient & timely resolution – uptime guarantee

We have dedicated 24×7 NOC team of efficient professionals that provide strong field support to ensure a seamless service

No limit to your network storage and workflow capacity

Our state-of-art datacenters provide effective solutions which are augmented with managed services handled by a team of skilled technical experts allowing customers to construct modular solutions that are adapted to their specific requirements

No bonds for video service contracts

The end-to-end video service includes service downlink, transcoding, video platform and CDN publish service to both local and global OTT service providers, content owners and aggregators.

Quick Response

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In case you don’t get satisfactory resolution of your complaints at all levels that you attempted,
you can get in touch with the Nodal Officer or Appellate Authority with your complaint reference number
and details of grievance.
Vijay Shah-Nodal Officer
nodal.officer@microscan.co.in
Prashant Pradhan-Appellate Authority
appellate.authority@microscan.co.in

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Broadband Customer Care Number :

Mumbai : 022 66 87 1600
Pune/Lonavala : 022 66 87 1700

Broadband Customer Care Email ID :

Mumbai, Pune and Lonavala : customersupport@microscan.co.in

Enterprise Customers :

Pan India : enterprise.support@microscan.co.in

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